Last updated: May 1, 2026

Information We Collect

When you use Bam Good Time, we may collect the following information:

Account Information: Email address and phone number when you create an account or register for events
Event Data: Registration history, attendance, and game scores for league play
Contact Information: Name, email, and phone number when you contact us or sign up for our newsletter
Payment Information: Processed securely through Stripe for paid events (we do not store card details)

How We Use Your Information

To manage event registrations and check-ins
To maintain league standings and player statistics
To send event updates and newsletter content (with your consent)
To respond to your inquiries and provide customer support
To process payments for paid events
To send SMS/text messages related to your club membership and events

Marketing Communications

By creating an account or providing your email address to Bam Good Time, you agree that we may use your email address to send you:

Transactional messages — account confirmations, event registrations, receipts, password resets, and similar service communications
Product updates — announcements about new features, club news, and platform changes
Offers and promotions — including offers for Bam Good Time products (such as Mahjong tiles and accessories), partner products, and curated recommendations relevant to the Mahjong community

All marketing emails include a clear unsubscribe link. You may opt out of marketing communications at any time without affecting your ability to use the platform — transactional service messages will continue regardless of marketing preferences. To opt out, click the unsubscribe link in any marketing email or contact us through our contact page.

We do not sell your email address to third parties. Marketing emails are sent by Bam Good Time on behalf of itself and its affiliated brands only.

SMS/Text Messaging

By providing your phone number and consenting to receive text messages, you agree to receive SMS messages from Bam Good Time and the Mahjong clubs you join. These messages are transactional in nature and relate to your club membership and event participation.

Types of Messages

We may send you the following types of SMS messages:

Account Invitations: When a club administrator invites you to join their club
Event Reminders: Notifications about upcoming events you're registered for
Check-in Notifications: Confirmations when you check in to an event, including table assignments
Game Results: Updates about your scores and rating changes after league play
Waitlist Updates: Notifications when you're moved from a waitlist to a confirmed spot
Account Verification: One-time codes for phone number verification

Message Frequency

Message frequency varies based on your event participation. You may receive 1-5 messages per event you're registered for. Verification codes are sent only when you request them.

Opting Out

You can opt out of SMS messages at any time by replying STOP to any message. You will receive a confirmation message and will no longer receive texts from us. Reply START to resubscribe.

Help

For help, reply HELP to any message or contact us through our contact page.

Costs

Message and data rates may apply. Check with your mobile carrier for details about your text messaging plan.

SMS Data Sharing

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes. Your phone number is used solely for the transactional messages described above.

Third-Party Services

We use trusted third-party services to help run our platform:

Supabase: Database and authentication services
Stripe: Payment processing for paid events
Twilio: SMS/text messaging services
Shopify: E-commerce for our shop
Resend: Email communications
Formspree: Contact form submissions

Data Security

We take reasonable measures to protect your personal information. All data is transmitted over secure HTTPS connections, and we use industry-standard encryption for sensitive data. Payment information is handled directly by Stripe and never touches our servers.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Unsubscribe from marketing communications at any time

Cookies

We use essential cookies to maintain your login session and remember your preferences. We do not use tracking cookies or share data with advertisers.

Contact Us

If you have questions about this privacy policy or your personal data, please contact us through our contact page or reach out on social media.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.

Privacy Policy